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Fulfilment and 3PL / Wrocław

Hand us your logistics. Focus on growing your business.

We take over receiving, storage, picking, shipping and returns. You get your time back for product, sales and new markets.

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Two workers in high-visibility jackets packing cartons at workstations in a large, bright warehouse hall with racking behind them.
One order, there and backExample process
  1. Goods received and countedIN STOCK
  2. Order picked and packedPACKED
  3. Parcel handed to carrierDISPATCHED
  4. Return matched to the orderRECEIVED
  5. Condition checked, photos on fileGRADED
  6. Item back on saleAVAILABLE

Off your desk

Logistics stops being your problem.

Time spent on racking, carriers and returns is time taken from growing the business. Hand us the operation and get back to what builds value.

What you focus on

  • Product, range and brand
  • Marketing and sales
  • Customer relationships
  • New markets and sales channels
  • Decisions based on clear reports

What we take over

  • Receiving deliveries and counting stock
  • Storage, space and stock accuracy
  • Picking and packing, including at sales peaks
  • Dispatch and dealing with carriers
  • Returns: receipt, checks and records under your rules

Why ShipRevo

A 3PL that thinks in both directions.

We plan the parcel going out and the parcel coming back as one loop, because together they shape your stock, margin and customer trust.

Base

1warehouse

One warehouse. People you can reach.

Your stock sits in Smardzów near Wrocław, run by a team you can speak to directly. One location means one stock position and one place to ask.

High-angle view of a warehouse aisle: a man walks past a pallet truck loaded with cartons while two others talk beside the racking.

Stock logic

2directions

Two directions. One stock record.

OUTBOUNDRETURNS

Returns

Four ways out of the returns desk.

  1. Back to stock
  2. Repack, then stock
  3. Quarantine
  4. Your decision

Billing

6line items

Itemised line by line.

  • Receiving
  • Storage
  • Picking and packing
  • Materials
  • Returns handling
  • Extra work you approved

A returned parcel is not stock until someone has checked it.

That is why returns get their own process, record and responsible person.

Workers in blue uniforms and safety vests walk briskly through a wide hall with orange racking, blurred by motion.

Services

E-commerce logistics in Poland: three core services.

A man in a beanie and quilted gilet scans goods on the racking with a handheld scanner while holding a tablet.
OutboundFulfilment and 3PLInbound checks, stock in assigned locations, accurate picking and dispatch, set up around your catalogue, order mix and handling rules.See fulfilment
Hands open a silver courier mailer on a dark table, revealing clothing in clear plastic.
Reverse flowReturns and RMAReturns are registered, matched and checked, photographed where your procedure asks for it, then routed by rules you agreed in advance.See returns
Hands holding a pen fill in a form on a clipboard, with mailer parcels lying beside them on a wooden desk.
Value recoveryQuality control and recommerceCondition grading and preparation for resale, where it is permitted and worth doing. You keep the goods, the title and the final say.See quality control

The operation

From inbound to outbound, and back again.

The steps below are the backbone. Your SOP decides the details at each one. Example process. Scope, criteria and reporting are agreed with each client in writing.

  1. 01

    Inbound

    Delivery checked against your advance notice. Quantity differences are reported before they become stock errors.

  2. 02

    Storage

    SKUs get assigned locations. Client stock is recorded separately, so a count covers your goods alone.

  3. 03

    Picking

    Orders are picked by location and confirmed against the SKU.

  4. 04

    Packing

    Packed to your standard: materials, inserts, labelling and any retailer requirements.

  5. 05

    Dispatch

    Handed to the carrier, with the shipment recorded against the order.

Returns, in practice

What happens to a return?

Pick a condition. This is how a written returns procedure turns a judgement call into a repeatable decision.

The returned item is...

Back to saleable stock

Who decides
Your procedure, applied by our team. No extra approval needed.
What happens to stock
Released to available stock after the check.
What is recorded
SKU confirmation, match to the order or RMA, date and operator.

Repack, then back to stock

Who decides
Your procedure defines what counts as acceptable packaging.
What happens to stock
Held until repacked, then released to available stock.
What is recorded
Condition note, photographs if required, materials used.

Quarantine

Who decides
Your procedure sets the next step: return to you, handover to a liquidator you name, or disposal you arrange.
What happens to stock
Blocked, and not shown as available to sell.
What is recorded
Photographs of the damage, defect note, location in quarantine.

Waiting for your decision

Who decides
You. We send what we found and hold the item until you answer.
What happens to stock
Held separately, outside saleable stock.
What is recorded
Everything we can establish, flagged as an exception.

Example process, not a client record. Refund decisions and consumer communication stay with the merchant.

How we work

What to expect from us.

Written procedures before the first parcel

Receiving rules, packing standards and return criteria are agreed in writing during onboarding. If it is not written down, we ask you rather than guess.

A woman in a cap makes notes on a clipboard beside a carton, with a shelf of parcels and a white brick wall behind her.
Your stock, recorded separately

Your goods are tracked as yours from inbound onwards, so a count, an adjustment or a return touches your stock alone.

Looking up at tall racking holding pallets of film-wrapped cartons, with a line of lights running along the ceiling.
Direct contact with your warehouse team

You deal directly with the people running your account in the warehouse. If something goes wrong, our rule is to tell you straight away.

Two men work at a shelf of cartons and a packing table against a white brick wall.
Clear scope

Our service pages list what is excluded as clearly as what is included. If your product is outside what we can handle safely, we tell you before your first delivery.

Hands arrange honeycomb paper padding inside a white box on a pale marble surface.

Reach

From one warehouse across the EU.

A warehouse near Wrocław, in south-west Poland. One stock position serves orders from Poland, Germany and other EU countries.

We select carriers to fit your destinations and requirements, and confirm coverage and terms in the quote, together with the return path.

What we cover
Parcels and pallets to the EU countries confirmed in your quote, and a planned path for what comes back.
What stays with you
VAT, packaging registrations and consumer-law duties in the countries you sell to. We explain what to check, using Germany as the example.
Poland-Germany fulfilment
GermanyFranceNetherlandsItalySpainSwedenRomaniaSmardzów
Schematic map. Destinations are examples and imply no delivery times. Map data: Natural Earth (public domain).

B2B

B2B logistics as well as parcels.

Manufacturers and distributors often need something between a parcel fulfilment house and a large contract warehouse: pallet storage, carton picks, retailer-ready labelling and light assembly work.

We scope that work around your actual requirements, including the routing guides your customers send you. If a requirement needs equipment or a procedure we would have to set up first, the quote says so.

  • Pallet and carton storage
  • Wholesale picking and pallet building
  • Labelling and retailer preparation
  • Kitting and light assembly to a written instruction
Stacks of navy and natural wood pallets, some with barcode labels attached.

Onboarding, step by step

From the first conversation to the first parcel.

Seven stages, each with clear ownership and a concrete result. The next one starts once the last is closed.

Typical sequence. The time each stage takes depends on your data, integrations and product range.

  1. First contact

    A short conversation about products, scale and what is holding you back today.

    You
    You describe your range, volumes and destinations.
    ShipRevo
    We assess whether your products suit the warehouse and our scope.
    Result
    A clear answer on whether and how we can help.

  2. Analysis and quote

    We work from your data, not a generic price list.

    You
    You share sample orders, dimensions and returns data.
    ShipRevo
    We build the cost model and write down the assumptions.
    Result
    A quote itemised by activity, with assumptions beside the prices.

  3. Contract and procedures

    Before goods arrive, everyone knows who owns what and what happens with exceptions.

    You
    You approve the packing, returns and exception rules.
    ShipRevo
    We prepare the contract, the data processing agreement and the SOPs.
    Result
    A signed contract and written operating procedures.

  4. Data and integration

    The SKU master and data exchange are the foundation of accurate stock.

    You
    You provide the SKU master: codes, dimensions, weights, requirements.
    ShipRevo
    We map the data, agree the exchange method and test the order flow.
    Result
    An accepted data exchange test on trial orders.

  5. First inbound

    First goods are received against the advance notice, and opening stock is confirmed.

    You
    You send the advance shipping notice (ASN) and labelled goods.
    ShipRevo
    We receive, count, put away and report any differences.
    Result
    Confirmed opening stock in the warehouse.

  6. Pilot

    We test the whole route in both directions before real volume starts.

    You
    You place test orders, check the parcel and report, and sign off.
    ShipRevo
    We fulfil test orders and returns against the agreed criteria.
    Result
    Acceptance criteria met (user acceptance testing).

  7. Go-live and first parcel

    The first real orders run under closer supervision.

    You
    You switch order fulfilment over to ShipRevo.
    ShipRevo
    We run the operation, report more often and hold a post-launch review.
    Result
    A running operation, and your time back for growing the business.

FAQ

Fulfilment questions merchants ask first.

Where is your warehouse?

In Smardzów near Wrocław, Poland. We operate from this one location. The company address is in the legal notice, and who we are is on the about ShipRevo page.

What does it cost?

Receiving, storage, order handling, materials, returns and additional work are priced as separate lines, so you can see what you pay for. Rates depend on your products and volumes, so you get them in your quote. How 3PL pricing works.

Is there a minimum number of orders?

Whether a minimum applies depends on handling complexity and scope. Tell us your volumes in the quote form, even if they are small, and we will give you a clear answer.

Can you connect to our shop or ERP?

We assess integration with your sales platform during onboarding and test it before going live. If no ready connection fits, we build a custom integration, so please tell us what you use. How we approach integrations.

Who decides what happens to a return?

You do, through a procedure agreed in advance. We carry it out and document it. Refunds and consumer communication remain yours. How returns work.

Which products can you not take?

Dangerous goods, pharmaceuticals and chilled food are outside our scope. Other restricted categories, such as lithium batteries, are checked individually before we quote.

Next step

Tell us what ships, and what comes back.

A few ranges are enough to start. Exact numbers are not required, and a quote request commits you to nothing.

Request a quoteHow it works